Camera and filter wheel no longer connecting

[umasscrew39]

Came out tonight and the SX camera and SX filter wheel will not connect. I changed nothing from last night when they did connect. I turned the camera off and turned the PC off and rebooted after turning the camera back on but the same result. Any suggestions?

I tested the connections on another program and they are working.

[Dunmunro]

How are they connected to the PC? Do they connect through the SX camera?

I haven't used a filter wheel, but does the filterwheel window ask for a com or USB port?

[umasscrew39]

They each plug into a USB hub on top of the scope and a single USB cable runs through the mount to the PC.

[Dunmunro]

Have you changed the USB port for the cable from the Hub to the PC?

It's really tough to work through these issues when not at the PC.

[umasscrew39]

No changes on the hub. That is what is so odd. I have no idea what changed.

[Dunmunro]

Sometimes when the PC boots it reorders the USB and com port assignments, especially if any new gear is present.

I guess you're using the native SX drivers?

[Dunmunro]

Are you using a powered USB hub? It might be necessary to power the hub down to get the camera and FW to reset.

This is the SX Yahoo group. Terry Platte from SX monitors it. There have been some issues reported regarding filterwheels:

https://groups.yahoo.com/neo/groups/sta ... s/messages

[umasscrew39]

Yes- it is powered

[umasscrew39]

Well- tried again and same problem. I also tried two other software programs and everything connects. Only thing I can think of now is to uninstall and re-install AA7. I did that with the SX drivers but it did not fix the problem.

[umasscrew39]

Issue resolved - Primary Device box not checked
Thanks Fabio